Fatal Flaws: How Optus’s Botched Firewall Upgrade Blocked Emergency Calls and Contributed to Two Deaths
In the high-stakes world of telecommunications, network reliability transcends customer satisfaction—it’s literally a matter of life and death. A damning investigation into Optus, one of Australia’s largest telecommunications providers, reveals how a botched firewall upgrade created a cascade of failures that blocked emergency calls and contributed to two preventable deaths. The Fatal Breakdown: When Security…